I can't sign in

Last updated Oct 5, 2026

Fix sign-in errors, unverified email, blocked locations, and rejected passwords.

Confirm you're using the right email or username — watch for typos and extra spaces.
Re-type your master password carefully; it's case-sensitive.
If your email isn't verified yet, select resend the link (under the sign-in error) to get a new verification link, then select Verify email in that email.
If two-factor is on, make sure your device's date and time are automatic so codes are accepted.
If you've set up Location access, a block or 2FA challenge may apply from a new country — add a travel exception or sign in from an allowed location.

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