Browser extensionTroubleshooting
The autofill icon isn't showing on a site
Last updated Oct 5, 2026
What to check when the in-field autofill icon doesn't appear.
- Check the page has a password field: the icon sits inside it, so on a sign-in that asks for your email first, it appears on the password step.
- Check the site isn't on your Ignored sites list (Settings, then Ignored sites) — remove it to allow autofill.
- Confirm the extension is enabled on your browser's Extensions page, with Site access set to On all sites. (Pinning only keeps its toolbar icon visible.)
- Reload the page; if the form loads late, the icon appears once the password field is present.
Tip
The extension deliberately stays out of the way on the Secure Passwords web vault's own pages.