Troubleshooting
Items aren't showing on another device
Last updated Jul 25, 2026
Steps when a change on one device isn't appearing on another.
- Confirm both devices are online — changes sync when connected.
- Confirm both are signed in to the same account.
- Close and reopen the app or browser to refresh.
- Sign out and back in on the device that's missing the item.
Tip
On mobile, offline browsing of items is still rolling out, so reconnect to see the latest.